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Help for Vyben users

If you need help with account access, billing, BYOK, sync, or App Store issues, this is the official support page for Vyben.

App: Vyben Bundle ID: app.vyben.mobile Last updated: April 20, 2026

Contact details

Email support

[email protected]

Use this for account help, billing questions, privacy requests, and bug reports.

Website

https://vyben.app

Product overview and public legal pages.

Cloud portal

https://cloud.vyben.app

Sign in to manage keys, projects, and cloud-connected features.

Before you email

  1. Confirm the app version and device you are using.
  2. Note whether the problem is happening on iPhone, iPad, or the cloud portal.
  3. Include any visible error message and the rough time the issue happened.
  4. If billing is involved, mention whether you subscribed through the App Store or web.

V1 package

Free

$0
  • Up to 2 projects
  • Core tiles, connections, and canvas
  • Try voice capture and BYOK
  • Queue, trust center, and export basics

Pro Monthly

$12.99 / mo
  • Expanded project limits
  • Higher voice and AI usage caps
  • Cloud sync across devices
  • Restore support through App Store billing

Pro Yearly

$99 / yr
  • Same Pro feature set
  • Lower effective annual cost
  • Best fit for regular daily use
  • Auto-renewable subscription

Common support topics

  • Sign in or session restore problems
  • Voice transcription fallback issues
  • BYOK key setup and provider troubleshooting
  • Subscription restore requests
  • Data export and deletion requests

For privacy and data handling details, see the Privacy Policy. For product usage rules, see the Terms of Service.